Like any organisation, governments are pressured to achieve more with less.
Among the challenges in achieving this are:
Aging, siloed legacy systems
Overspend on technology projects without ever seeing completion for a portion of these
Lack of efficiency, agility and effectiveness in operations, and therefore difficulty for governments to adapt quickly
Lack of innovation culture
Older nations’ citizens attitude towards their government, which has been also impacted by the above challenges…
Yet, Governments throughout the world are actively exploring ways to dramatically transform their operations and better serve citizens by leveraging digital disruption and ultimately make the government experience an awesome one....
Government purpose is to ensure the wellbeing, security and happiness of their citizens. As such, citizens’ trust towards governments in delivering on their promise is of the essence.
In this context, Digital has developed the opportunities for governments to build trust. Why? Digitized content, transactions data…can easily be accessed or performed, traced, timestamped, quickly analyzed, easily presented and shared.
When we refer to the role Digital in terrorism and national security, we often tend to highlight the threat part of it: cyberattacks, misuse of apps (i.e. Telegram) by terrorists, controversy over governments use of the www to collect data… It is such that we tend to forget how beneficial Digital combined with citizen’s participation can be to navigate the rough security times we are going through. Read the article on https://www.linkedin.com/pulse/how-digital-can-help-counter-terrorism-joanna-truffaut
Digital is giving the opportunities to cities and municipalities to revive their local economies and develop an internationally recognized Digital innovation ecosystem.
This article does not intent to showcase how to build an Intelligent community or Smart City, which I will address in other articles, but rather to show, how municipalities and cities can gain on economic growth and accelerate jobs creation through Digital innovation, and this, in a rapid manner. Many of these have been implemented in more developed economies, and remain very relevant in developing economies as well as those cities which suffer from high unemployment ratio... Read the article on https://www.linkedin.com/pulse/how-can-municipalities-become-digital-innovation-joanna-truffaut
I will spare you the details of commonly known facts of how connected the world and people are nowadays and how disruptive companies like Uber, AirBnB, Amazon… have been across industries, but as James McQuivey - Forrester’s principal analyst mentioned, we are going through a “Massive digital disruption, at a scale and pace most are simply not prepared for”. Yet, to many organisations, having a digital strategy is unfortunately reduced to creating an online presence, which meaning is also often reduced to a mobile app, a web site and or online marketing... Read the article here https://www.linkedin.com/pulse/plan-your-digital-strategy-2016-business-joanna-truffaut